Whom to contact if BWSSB Officials have not responded to your complaint

While filing an application for change of water pipeline connection or for new connection or any problem, if the water officials fail to respond with 7 days, people can approach the various water adalats which are held in the city.

There are grievance redressal meetings convened once a month. They are chaired by the executive engineers. There are 17 sub-divisional offices where meetings are held.

People can use the water adalats to resolve problems related to billing, water supply, underground drainage etc.

For details, contact: 22945105 or log on to www.bwssb.org

Source: DNA Bangalore, Page 4, 27-Oct-2009

Whom to contact for registering civic complaints

Prahari is a 27x4 helpline set up by the civic body for registering civic complaints.

The Prahari squad will attend to problems like garbage collection, construction of unauthorised buildings or tree felling in your area. once you lodge the complaint, the squad will reach the spot in 30 minutes. Six patrol vehicles and over 25 rescue workers remain on call. On an average, Prahari receives more than 30 calls per day and up to 50 calls on holidays. Calls increase during the monsoon as flooding and tree felling cases will be on the rise.

The squad prevents dumping of garbage into drains and open places. It also handles calls on waste meat dumped in parks.

For details, contact: 2222-1188, 2229-7595, 2210-0031/32/33/34/35.


Source: DNA Bangalore, Page 4, 28-Oct-2009